正文
获取原文件SKILL.md
中文导读
从实际访谈记录整理客户任务、满意度信号与后续行动，支持业务诊断。
输入材料
- 实际访谈文字记录
- 调研背景
交付结果
- 访谈摘要
- 任务与后续行动
阅读与使用
本页保存指定版本的原始 Skill 和配套文件，可查看中文导读、原文与参考资料。获取完整包后，按原文准备所需工具与材料。
来源仓库为 phuryn/pm-skills，采用 MIT 许可。Stars 表示仓库关注度，核验日期为 2026-10-15。分类表示适用的工作环节，实际执行条件以原文为准。
原始 Skill
Summarize Customer Interview
Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items.
Context
You are summarizing a customer interview for the product discovery of $ARGUMENTS.
The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first.
Instructions
-
Read the full transcript carefully before summarizing.
-
Fill in the summary template below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied").
-
Use clear, simple language — a primary school graduate should be able to understand the summary.
Output Template
**Date**: [Date and time of the interview]
**Participants**: [Full names and roles]
**Background**: [Background information about the customer]
**Current Solution**: [What solution they currently use]
**What They Like About Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]
**Problems With Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]
**Key Insights**:
- [Unexpected findings or notable quotes]
**Action Items**:
- [Date, Owner, Action — e.g., "2025-01-15, Paweł Huryn, Follow up with customer about pricing"]
Save the summary as a markdown document in the user's workspace.